R-COM 20 PRO my thoughts

Kate and her Ducks · « **Reply #30 on:** July 18, 2008, 19:08 »

I splashed out on a R-Com 20 PRO and have to say have had mixed results. Had teething problems with the humidity being completely uncontrollable as the base of the thing was flooding. Turned out that there was a piece of the water valve missing. None of the eggs hatched. 10 of 13 fertile eggs hatched in the next batch but had to help some of them out. Know that naturesparadise also had problems with the same incubator (I do worry that it might be my eggs though).
Not sure that they are really worth the money but I needed an automatic one as I work and have a feeling there are cheaper, more reliable models.

naturesparadise · « **Reply #31 on:** July 18, 2008, 20:24 »

Quote from: "Kate and her Ducks"

I splashed out on a R-Com 20 PRO and have to say have had mixed results. Had teething problems with the humidity being completely uncontrollable as the base of the thing was flooding. Turned out that there was a piece of the water valve missing. None of the eggs hatched. 10 of 13 fertile eggs hatched in the next batch but had to help some of them out. Know that naturesparadise also had problems with the same incubator (I do worry that it might be my eggs though).
Not sure that they are really worth the money but I needed an automatic one as I work and have a feeling there are cheaper, more reliable models.

i dont think it was your eggs Kate as they all died and that dont happen often
maybe you would lose say 3 but all 7 is not sumit that happens not 1 day from hatch anyway

i really do think its an over priced toy i think this one is way better
http://www.chat.allotment-garden.org/viewtopic.php?t=18184&highlight=

Kate and her Ducks · « **Reply #32 on:** July 18, 2008, 20:42 »

Does worry me though :cry:

Ah well, all the ones that hatched are lovely and healthy. Still got a lovely 12 week white Campbell drake if anyone interested.

naturesparadise · « **Reply #33 on:** July 21, 2008, 15:42 »

think iv found the problem

sumit tells me it should not do this

chooknewbie · « **Reply #34 on:** July 21, 2008, 16:17 »

blimey...and how long have you had it?

naturesparadise · « **Reply #35 on:** July 21, 2008, 16:52 »

Quote from: "chooknewbie"

blimey...and how long have you had it?

12/05/08

but one min the top is a replacement so you could cut 2/3 weeks of that date

chooknewbie · « **Reply #36 on:** July 21, 2008, 16:59 »

wouldnt have thought that was acceptable....think i would be on the phone to either manufacturer or shop that sold it..... "not fit for purpose it was sold for"

naturesparadise · « **Reply #37 on:** July 21, 2008, 17:04 »

this is the email i got

Quote

Hi the problem you describe is down to limescale build up on these rods so please take them out and clean them thoroughly and then the two contact above them in the lid.

chooknewbie · « **Reply #38 on:** July 21, 2008, 17:22 »

nope sorry....not good enough...ring next time and take note of who you spoke to and what time you rang...if you not happy with their answer ask to speak to a line manager...if still no happy vibe tell them you want their name etc and that you will be in touch after you have spoken to CAB.

naturesparadise · « **Reply #39 on:** July 21, 2008, 17:59 »

just got this email

Quote

Hi if you clean them after every use this will not occur. It is just a part of regular maintance.

If you wipe them down firmly this will wipe off and it will be fine just clean them down after each use.

chooknewbie · « **Reply #40 on:** July 21, 2008, 19:50 »

presumably u have tried to "wipe off".....looks like it would need a ruddy dremel to get it off from that pic! does it have a care and maintenance section in the handbook? if so what it say in there?

naturesparadise · « **Reply #41 on:** July 21, 2008, 19:53 »

Quote from: "chooknewbie"

presumably u have tried to "wipe off".....looks like it would need a ruddy dremel to get it off from that pic! does it have a care and maintenance section in the handbook? if so what it say in there?

i did wipe off with the green bit on a sponge

and it dont say anything about cleaning them rods

chooknewbie · « **Reply #42 on:** July 21, 2008, 19:54 »

so then i reckon you got grounds to fight if you can be arsed....

?...oops..bothered...soz...lol

naturesparadise · « **Reply #43 on:** July 21, 2008, 19:59 »

Quote from: "chooknewbie"

so then i reckon you got grounds to fight if you can be arsed....?...oops..bothered...soz...lol

well whats the point i would not get anywhere i can see that

plus it seems to be working now :roll:

but its one place i wont be shopping again and i wont be recommending them to any one

chooknewbie · « **Reply #44 on:** July 21, 2008, 20:07 »

to be honest i think you would...i would go to the CAB, or even get advice online and tell them that had sought advice from the CAB and was told that the item was not fit for the purpose for which it was sold, however all I want is replacement rods and I will be most happy to leave it at that. But because it works now, most people wouldnt bother to either... my only thought is what happens 8 months down the line, when it goes again, and scrubbing doesnt sort it, but by then its out of guarantee?....or whatever the length of time is.... it would be my luck to go completely pearshaped....lol... but then thats my luck....

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