Great Customer Service from GARDMAN

Russellintheundergrowth · « **on:** March 31, 2008, 10:29 »

Recent storms blew off the door of my 3 years old greenhouse, damaging the little wheel bearings that hold the door on. The supplier couldn't help but suggested asking the manufacturer. I emailed GARDMAN and in a few minutes got the answer that new wheels are in the post FREE OF CHARGE!!!!!!!!!!!!

That sort of thing sounds very old-fashioned nowadays sadly. I thought it deserved a mention among folk who might be choosing a greenhouse or other garden kit this spring.

Aunt Sally · « **Reply #1 on:** March 31, 2008, 11:29 »

Very good to hear that customer service is still a part of some companies ethics :!:

matron · « **Reply #2 on:** March 31, 2008, 12:02 »

The wind managed to blow off the doors on our greenhouses but I can't work out how it did it. Luckily only two panes glass broken (and OH always has 'spare').

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