It's in my spam, how to retrieve ?

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mrs bouquet

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It's in my spam, how to retrieve ?
« on: September 03, 2020, 14:49 »
A tradesman has sent me a quote and asked him to send pdf which he has done, but it has gone directly to spam.  For security I cannot open it.   Can I transfer from spam to incoming, and if so how ?   Please make it easy, no complicated computer words  :D  thank you,  Mrs Bouquet
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snowdrops

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Re: It's in my spam, how to retrieve ?
« Reply #1 on: September 03, 2020, 15:39 »
Are you on your iPad? If so open the email icon, go to the left side & theres a list,should say inbox,sent etc, go to the junk & open then at the top it says edit, click that find the tradesmans email, tap on it then scroll down & a bar should pop up & a box should say move, tap that & then tap inbox. Voila it should now be in your inbox so now go back to the list at the side click on inbox ,this should open & you can now open the email you wanted. You might need to click on the pdf box at the bottom of his email once & then when it has whirred click again & it should open. 8)
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mrs bouquet

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Re: It's in my spam, how to retrieve ?
« Reply #2 on: September 03, 2020, 15:44 »
Oh thanks for that reply, I should have said, it is on my laptop - sorry   :blush:  Mrs B

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snowdrops

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Re: It's in my spam, how to retrieve ?
« Reply #3 on: September 03, 2020, 16:27 »
Do you not use your iPad for emails?

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mrs bouquet

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Re: It's in my spam, how to retrieve ?
« Reply #4 on: September 03, 2020, 18:22 »
Not normally, although they are all on there.  Strangely, I have just looked at it on my ipad, and was able to open the quote !.    I must remember that another time .    I wonder why it is different  :unsure:  thanks for your trouble, regards,   Mrs Bouquet

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jezza

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Re: It's in my spam, how to retrieve ?
« Reply #5 on: September 05, 2020, 13:04 »
Hello ask him for a paper quote with a signature its then a legal binding document  a solicitor said that an email  quote is only advisory   jezza

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Yorkie

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Re: It's in my spam, how to retrieve ?
« Reply #6 on: September 06, 2020, 10:17 »
As long as it is a quote and not an estimate, the quote is perfectly fine via email once accepted.
I try to take one day at a time, but sometimes several days all attack me at once...



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