i have had the same thing ( no sarpo gwyn so sent lady balfour instead) but here is the good news: they are offering free p&p today and tomorrow so if you have a £5 voucher now is the time to use it.
Unfortunately it can't be used with the free P&P.
it can ive just done it.
Agreed, I was 100% wrong as I assumed the voucher was an offer code not voucher! I stand corrected.
Go back to reply #34, I'm by no means the only one.
Anyway, this discussion has reached its course as the OP posted his happy conclusion two days ago
Although I won't use them again out of choice I have to say they have acted fairly and honourably in this matter ! and in my case thats end off 
so I'll lock this now.
