[mrs bouquet]

A tradesman has sent me a quote and asked him to send pdf which he has done, but it has gone directly to spam.  For security I cannot open it.   Can I transfer from spam to incoming, and if so how ?   Please make it easy, no complicated computer words    thank you,  Mrs Bouquet

[snowdrops]

Are you on your iPad? If so open the email icon, go to the left side & there’s a list,should say inbox,sent etc, go to the junk & open then at the top it says edit, click that find the tradesmans email, tap on it then scroll down & a bar should pop up & a box should say move, tap that & then tap inbox. Voila it should now be in your inbox so now go back to the list at the side click on inbox ,this should open & you can now open the email you wanted. You might need to click on the pdf box at the bottom of his email once & then when it has whirred click again & it should open.

[mrs bouquet]

Oh thanks for that reply, I should have said, it is on my laptop - sorry     Mrs B

[snowdrops]

Do you not use your iPad for emails?

[mrs bouquet]

Not normally, although they are all on there.  Strangely, I have just looked at it on my ipad, and was able to open the quote !.    I must remember that another time .    I wonder why it is different    thanks for your trouble, regards,   Mrs Bouquet

[jezza]

Hello ask him for a paper quote with a signature its then a legal binding document  a solicitor said that an email  quote is only advisory   jezza

[Yorkie]

As long as it is a quote and not an estimate, the quote is perfectly fine via email once accepted.