Thanks for that Lardy. Yet another scam to be careful of. I watch Scam Interceptors and so understand why some people can get totally drawn in to something that sounds so convincing. I once nearly got caught out with a supposed Amazon account scam, but my inner antenna kicked in so I put the phone down. I then dialled 1471 to get their number and to also disconnect them from my phone, then called Action fraud (I think it's 159) and gave them their number. I was so heartened when they told me I'd done all the right things including making a call after putting the phone down.