Install recordable cctv in your mums rooms, company does not need to know this
Funny you should say that, having done this already, yesterdays safegaurding investigation was about it and the usual control and coercion manure they use to remove me from the interview. At least this time they didn't try and tell her they were illegal, ML gave the officers short shrift but we had the usual, we have the legal right to do this, we need to interview you alone etc etc etc. very upsetting for her.
After every complaint I have raised about [useless company] there has been a safegaurding investigation into me, the council refuse to release information about the investigations even under article 15 claiming the "serious harm" exception, this prevents me taking action to stop it.
I would have a little more sympathy if a child was involved, but ML is an adult with full capacity in her own home. I know the response they'd get if they told me they were coming to interview me in my house.
I had a very similar situation last year Mrs B, when my mother had carers for a few weeks. She would moan and whine to me, but it turned out she was playing us off against each other. ..... It would wash as a reason given for short calls and why you have a different version of events to them.
It's all on CCTV, there's a written agreed plan for each call
Plan and Camera don't match and not just with ML related tasks.
Yesterdays response from the LGO.
The issue for me, now that you have clarified matters, is that the injustice your are claiming in relation to the complaint I have investigated ([Useless Company] carers not staying for the required time and not meeting your mother's care needs), is the same as the allegation raised under [complaint number] which is subject to a safeguarding investigation
[complaint number] is
NOT the complaint I referred to the LGO, it is from 2 months before, so can not cover the same issues - although similar. It is still open at the council after 7 months as such the LGO won't get involved so I haven't referred it to them. The complaint I did refer to them wasn't open and hadn't been anywhere near safeguarding.
Head burying or bottom covering? I know which I think.