Hi Phoenix, thanks for that advice. I'll tell her what you said. I don't know about the pruning, but maybe she did. As to mulching, its in a big pot at the moment, but the plant is bigger, so she probably couldn't get under it to mulch it anyway!!!! I'll also ask her what she feeds it on, and tell her not to prune too hard in future!!!
Good luck for tomorrow, hope the new job goes well for you!!