Allotment Gardening Advice Help Chat

Chatting => Chatting on the Plot => Topic started by: jezza on February 17, 2021, 16:14

Title: Tesco charging twice
Post by: jezza on February 17, 2021, 16:14

Hello I've just read a piece on my phone that Tesco have had an internal technical glitch (probably pressed a button twice) in the last 2 weeks over charging customers l they're asking customers to check their bank statements,they are refunding over charge but not any occurring overdraft charges   jezza

Title: Re: Tesco charging twice
Post by: jezza on February 17, 2021, 16:17

Last post is supposed to say Tesco over charge, jezza

Title: Re: Tesco charging twice
Post by: rowlandwells on February 17, 2021, 16:24

 :ohmy: what next

Title: Re: Tesco charging twice
Post by: Christine on February 17, 2021, 16:30

So some people have been charged twice by Tesco and it's hard to get a refund.

Shop at Asda? :lol:

Title: Re: Tesco charging twice
Post by: Val H on February 17, 2021, 16:54

Not happened to us and we've had two home deliveries in the last 2 weeks. Usually find Tesco Customer Services the best of the supermarket ones as well at sorting out any errors/problems.

Title: Re: Tesco charging twice
Post by: mrs bouquet on February 18, 2021, 12:09

I did read that about the overcharge.  It was when you made an amendment to your order.    I have just cancelled my first click/collect,  I couldn't find the things I wanted.   So now got a Sainsbury Home delivery
Mrs Bouquet